Effective Date: 25 February, 2026
Happy Tails Pet Sitting is committed to protecting your privacy and handling your personal information in a safe and responsible manner.
1. Information We Collect
We may collect personal information including:
- Your name
- Phone number
- Email address
- Home address (for service bookings)
- Information about your pets
- Any details you provide through our contact forms
This information is collected when you contact us, book a service, or communicate with us.
2. How We Use Your Information
Your information is used to:
- Provide and manage pet care services
- Respond to enquiries
- Confirm bookings
- Send service updates and photos
- Communicate important information related to your booking
We only collect information that is necessary to deliver our services properly.
3. Communication & Updates
During active bookings, we may send messages, photos and updates via SMS or other agreed communication methods. These updates are part of our service and help ensure transparency and peace of mind.
4. Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. Information is stored securely and only accessed when necessary to provide our services.
5. Sharing of Information
We do not sell, rent or trade your personal information.
Your information will not be shared with third parties unless required by law.
6. Website Data
Our website may collect limited technical information such as browser type or website usage data for analytical purposes. This helps improve the website experience.
If cookies are used, they are used only for functionality and performance purposes.
7. Access & Updates to Your Information
You may request access to your personal information or request corrections at any time by contacting us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
Happy Tails Pet Sitting
namarquezza@gmail.com
North Lakes, QLD